Product Overview
Effortless Virtual Research Starts Here: Explore Mycroft’s Powerful Solutions
Features/Tech
Streamlined Features, Smarter Research
Built with researchers in mind, Mycroft provides everything you need to conduct impactful qualitative research, all in one powerful platform. From secure virtual backrooms to live exercises and flexible moderation tools, every feature is designed to enhance your session. With Mycroft, analyzing and sharing smarter insights has never been easier.
- HD Video.
- 720p attendee resolution and 1080p for video streams and screen sharing
- Custom Recordings.
- Configured to Any Resolution, Including 4K Upon Request
- Quality Streaming.
- Full HD video stimulus in live sessions streamed from Mycroft’s server
- Dedicated Backrooms.
- Secure backrooms with designated access and features for researchers, clients, and respondents
- Breakout Rooms.
- Moderator controlled breakout rooms for tailored participant interactions
- Live Exercises.
- Card sort and five poll types (e.g., multiple choice, ranking, etc.) with live results for moderator/back room
- Highlight Reels.
- Video clip and download your favorite quotes in platform
- Time-Stamped Notes.
- In-platform note taking with time-stamped transcriptions
- Multilingual Support.
- Multiple backroom language feeds for preferred listening
Security
Enhanced Security for Peace of Mind
Mycroft Technologies prioritizes the safety of your data with robust security measures built into every aspect of our platform. From email-verified links and watermark-protected stimuli to strict access controls, our features ensure your research remains secure and confidential. With advanced protection, you can focus on insights without worry.
- Zero Install.
- No software installation or device updates needed
- Email Verification.
- Email-verified links enhance security, enable password creation, and reset automatically every 90 days
- Secure Hosting.
- Hosted on AWS with strict security protocols
- Data Protection.
- Stimuli and participant PII protected and destroyed after 90 days
- Watermark Security.
- Stimuli secured with watermarks and download restrictions for enhanced protection
Support
Dedicated Support, Every Step
At Mycroft Technologies, our dedicated hosts ensure your research sessions run smoothly from start to finish. From pre-session tech checks to live troubleshooting and in-session management, we handle the logistics so you can focus on gathering insights. With expert support every step of the way, your sessions are in capable hands.
- Tech-Check.
- Pre-session tech-checks to ensure participants are ready and equipped for a seamless experience
- Homework Upload.
- Unlimited respondent homework uploads.
- Respondent Management.
- Setup and lobby management with pre-screening and phone calls
- Dynamic Polls.
- Advanced stimuli and poll programming + real-time poll creation
- Host Support.
- Mycroft hosts handle in-session management of polls, stimuli, etc., so moderators can focus on insights
- Live Troubleshooting.
- Live host support ensures quick troubleshooting to resolve any technical issues during your session
- Multilingual Support.
- Assistance available in several languages
